Safety Guidelines

Important: No Background Checks

Texas Trade Market does NOT perform criminal background checks, sex offender registry checks, or drug testing on contractors or their employees. Learn what we do check

About Texas Trade Market

Texas Trade Market connects customers with independent contractors in the Houston area. We review contractor documentation before listing, but we recommend taking additional steps to ensure you're comfortable before hiring.

For Customers

Homeowners, renters, landlords, and business owners

Before Hiring

  • Verify credentials independently. While we verify basic information, you should confirm license status directly with the Texas Department of Licensing and Regulation (TDLR) or relevant licensing board.
  • Request proof of current insurance. Ask for a Certificate of Insurance (COI) and verify it is valid before work begins.
  • Check references. Ask contractors for references from recent projects and follow up with those customers.
  • Get everything in writing. Obtain a detailed written contract that includes scope of work, materials, timeline, payment schedule, and warranty terms.
  • Understand the scope. Make sure you clearly understand what work will be performed and what is not included.

During the Project

  • Never pay the full amount upfront. A reasonable deposit is typically 10-30%.
  • Document everything with photos before, during, and after work.
  • Keep all receipts and written communications.
  • Address concerns immediately and in writing.

Payment Safety

  • Avoid cash payments when possible. Use traceable payment methods.
  • Never pay for work that hasn't been completed.
  • Be cautious of contractors who pressure you for large upfront payments.
  • Keep detailed records of all payments made.

What We Review Before Listing

  • - Houston-area business address documentation
  • - License numbers collected for licensed trades (HVAC, Plumbing)
  • - Insurance certificate documentation collected
  • - Contractor attestation of accuracy

You should independently verify: Current license status at tdlr.texas.gov and request proof of current insurance before work begins.

For Contractors

  • Maintain current licenses and insurance coverage at all times.
  • Provide accurate information on your profile.
  • Communicate clearly about scope, pricing, and timelines.
  • Document all agreements in writing.
  • Report any concerning behavior from customers.

Reporting Issues

If you experience fraud, unsafe conditions, or other serious issues:

  • Contact us at support@texastrademarket.com
  • File a complaint with the Texas Attorney General Consumer Protection Division
  • Report licensed trade violations to the Texas Department of Licensing and Regulation
  • Contact local law enforcement for criminal matters

Helpful Resources

  • Texas Attorney General Consumer Protection: 1-800-621-0508
  • TDLR (Licensing Questions): 1-800-803-9202

How We Work

Texas Trade Market is a marketplace that connects customers with contractors:

  • Contractors are independent businesses, not our employees
  • Payments and agreements are made directly between you and the contractor
  • We provide tools to help you communicate and track projects
  • For disputes, contact us at support@texastrademarket.com